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Remote transactions

Sometimes you need to start or stop a session without someone tapping a card at the charger: helping a driver over the phone, testing a newly added charger, or ending a session that was left running. Operations → Remote transaction lets you do that from the dashboard.

Start a session remotely​

  1. Go to Operations → Remote transaction.
  2. Choose the charger (and connector, if it has more than one).
  3. Provide the ID token to start the session under, and confirm.
  4. GitCharger sends a remote-start command to the charger; the session appears in Transactions once it begins.

Stop a session remotely​

Select the active session (or the charger) and send stop. The charger ends the session and reports the final meter values.

note

Remote control is a paid capability and depends on the charger being online and supporting the command. If the actions are unavailable, check that the charger is connected and see your plan.