Plans & billing
Your workspace is on a plan. The plan controls both your billing and which capabilities are unlocked (its entitlements).
Managing your plan
Go to Settings → Subscription to view your current plan, see what it includes, and change or upgrade it. Billing details (invoices, payment method, payouts) are managed from the same area. See Subscription & billing for the full walkthrough.
How plans unlock features
Some features are gated by your plan. When a capability isn't included, the related actions are hidden or disabled in the dashboard. Common examples:
- Remote control: sending commands to chargers (start/stop, reset, unlock). See Monitor & control.
- Access control: managing who can charge. See Control who can charge.
- Reporting & export: downloading transaction and analytics data. See Analytics & reports.
If a feature you expect is missing, it's usually one of two things: your role doesn't permit it (see Members & roles), or your plan doesn't include it. Upgrade from Settings → Subscription, or ask a workspace owner.